Shipping policy

Effective Date: August 2, 2026

Thank you for supporting Angelizo, a small jewelry business based in the Seattle area, Washington.

Each piece of Angelizo jewelry is carefully handcrafted to order with attention to detail, quality, and craftsmanship. Because each piece is thoughtfully prepared for our customers, please review the following processing and shipping information before placing your order.

✦ Processing Time

Each Angelizo piece is carefully handcrafted and prepared to order from our studio in Washington.

Our current processing time is approximately 1–3 weeks, depending on order volume, production requirements, and the complexity of the piece.

Processing time refers to the time required to create, inspect, package, and prepare your order before shipment. It does not include carrier transit time.

Once your order has been completed and shipped, you will receive a shipping confirmation email containing your tracking information. We appreciate your patience and support as each piece is thoughtfully prepared for you.

✦ Domestic Shipping (United States)

Angelizo currently ships within the United States only. Orders are typically shipped using USPS Ground Advantage or another comparable shipping service selected based on availability.

Shipping Rates:

  • Orders under $50: Standard shipping fee of $5
  • Orders of $50 or more: Free standard shipping

*Applicable shipping charges will be displayed during checkout before your order is completed.

✦ Delivery Estimates

After your order has been processed and handed over to the carrier, USPS Ground Advantage delivery typically takes approximately 3–8 business days.

Delivery estimates are provided by the shipping carrier and are not guaranteed. Delays may occur due to circumstances outside of Angelizo’s reasonable control, including:

  • Weather conditions or holidays;
  • Carrier delays or unexpected shipping disruptions;
  • Incorrect or incomplete addresses;
  • Other circumstances affecting carrier operations.

✦ International Shipping

At this time, Angelizo does not offer international shipping. We currently ship only within the United States.

✦ Shipping Issues, Lost, Damaged, or Missing Packages

Angelizo carefully inspects and packages every order before shipment to help ensure your jewelry arrives safely. Once your order has shipped, you will receive tracking information so you can monitor your delivery status.

If your tracking information shows that your package has been marked as delivered but you are unable to locate it, we recommend that you:

  • Check around your delivery location, mailbox, parcel locker, or other safe places;
  • Ask members of your household, neighbors, or building management (if applicable) whether they accepted the package on your behalf;
  • Contact your local USPS Post Office for additional delivery information;
  • Allow up to 48 hours, as carriers may occasionally mark packages as delivered shortly before the package actually arrives.

If your package remains missing after these steps, please contact Angelizo and we will assist in determining the appropriate next steps.

Where available, optional shipping protection may be offered during checkout through an independent third-party provider. If purchased, any coverage, eligibility requirements, exclusions, and claim procedures are governed by that provider’s applicable terms and conditions.

✦ Damaged Packages During Transit

If your package arrives damaged, please contact Angelizo as soon as reasonably possible and provide photos of the damaged package, the shipping packaging, and the jewelry received. This information helps us review the situation and determine the appropriate next steps.

✦ Address Accuracy & Order Changes

Address Accuracy: Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an incorrect address after placing your order, please contact Angelizo as soon as possible. We will make reasonable efforts to assist; however, changes cannot be guaranteed once an order has entered production or has been shipped. Additional costs resulting from incorrect or incomplete address information may be the responsibility of the customer.

Order Changes: If you need to make changes to your shipping information or order details, please contact Angelizo as soon as possible. Because many items are prepared specifically for each customer, changes cannot be guaranteed once production has started.

✦ Contact Us

If you have any questions regarding shipping or delivery, please contact us at: hello@angelizo.com. We are always happy to assist.

Angelizo reserves the right to update or modify this Shipping Policy at any time. Any changes will become effective upon posting the revised version on our website.